Trusted IT Solutions for Cedar Rapids and Eastern Iowa Businesses
Trusted IT Solutions for Cedar Rapids and Eastern Iowa Businesses
We look after the technology for small and mid-sized businesses across Eastern Iowa: the network, the security, the backups and the Microsoft 365 tenant, for one fixed monthly fee. Problems get found and fixed before they stop your day.
Founder-led, so the person who scopes the work is the person who does it and the person you call when something breaks. Your licences, domains and cloud accounts stay registered to you, and the scope and the price are in writing before anything starts.
Start with a free 30-minute IT assessment. We review your backups, your firewall and your Microsoft 365 setup, then send you a written summary of what we found. No obligation, and no sales call unless you ask for one.
Would rather not have us in your systems yet? Run the same 12 checks yourself and get your score in five minutes.
At Timo Consulting & Services, we offer a wide range of IT solutions to optimize your business operations. Our services include network & server management, cyber security & data protection, backup & disaster recovery, printer & device support, cloud solutions & Microsoft 365, support & helpdesk services.
We design, configure, and maintain secure network and server environments that keep your business running efficiently. From firewall configuration to performance monitoring, we ensure your infrastructure remains stable, reliable, and optimized for daily operations.
We implement practical security solutions to protect your systems, data, and users from evolving cyber threats. Through endpoint protection, secure configurations, and risk assessments, we help safeguard sensitive information and reduce vulnerabilities.
We deploy reliable backup systems to ensure your business data is protected and recoverable in the event of hardware failure, ransomware, or unexpected disruption. Our solutions provide peace of mind and minimize downtime.
We manage and troubleshoot business printers, workstations, and connected devices to prevent workflow interruptions. From setup and configuration to ongoing support, we keep your office technology functioning smoothly and efficiently.
We assist with cloud migrations, Microsoft 365 management, and user administration to improve collaboration and productivity. Our support ensures secure access, proper configuration, and consistent performance across your organization.
We provide responsive technical support for day-to-day IT issues affecting desktops, servers, networks, and business applications. Our goal is to resolve problems quickly and maintain a dependable technology environment.
No obligation at any step, and you keep what we write down even if you decide not to go ahead.
Thirty minutes. We look at your backups, your firewall and your Microsoft 365 setup, and ask what has been going wrong.
A short written summary of what we found and what we would fix first, in plain language. Yours to keep.
Scope, price and what is excluded, agreed before anything starts. No surprises after signature.
We document what you have, deploy monitoring, bring backups up to standard and put right what is already broken.
Timo Consulting & Services is founder-led. The person who scopes your project is the person who does the work and the person you call when something breaks.
CompTIA CASP+, CySA+, Security+ and Network+, plus a Cisco CCNA and a bachelor’s degree in cybersecurity. Fifteen years of hands-on IT and security work behind every recommendation.
Your licences, domains and cloud tenants are registered to you, not to us. If you ever stop working with Timo, nothing has to be untangled or bought back.
We recommend what fits your business, not what carries the best margin for us. You are free to take our documentation to any other provider.
Findings, scope and pricing in writing before work starts. When something is confirmed we say so, and when something is still an assumption we say that too.
Hospitality · Eastern Iowa
The problem. Guests stopped being able to join the wireless network once roughly 150 devices were connected. The obvious explanation, a device limit somewhere, turned out to be wrong.
What we did. We worked through the possibilities in order and ruled each one out with evidence: DHCP pool exhaustion, per-device limits, captive portal caps, access point overload, hardware faults and switching problems. The actual cause was 5 GHz co-channel interference. Three of the four access points had been assigned overlapping 80 MHz channel blocks. Several smaller factors were making it worse, including a disabled minimum data rate, an AV system quietly consuming around 55 wireless slots, and broadcast traffic flooding a flat, unsegmented network.
The fix. Remotely, in one evening: all four access points moved to non-overlapping 40 MHz channels, minimum data rate enforcement enabled, guest roaming threshold adjusted, multicast filtering turned on.
The result. Six days of stable, complaint-free operation afterwards, with the share of clients stuck on the slower 2.4 GHz band falling from 38% to 21% across the property. Worth being precise about what that does and does not prove: this was measured over normal operation and improved metrics, not a controlled test at peak occupancy.
Client named on request. We do not publish client names without written permission.
Most businesses we meet are one failed backup or one unpatched firewall away from a bad week, and have no way of knowing it. The free assessment tells you where you actually stand, in writing, whether or not you ever work with us.
Not ready to let anyone into your systems? Fair enough. Grade your own setup with the free 12-point self-check, see your score on the spot, and we will email you the full result. No call, no obligation.
One price per thing we look after, and support is part of it. If we manage your laptop and it stops working, fixing it is what the fee is for. Every agreement also includes a monthly pool of hands-on time, remote or onsite, sized to what a well-maintained network your size actually uses.
Ten-person office
Ten laptops, one server, one location.
$548
per month, 4 hours included
Forty devices, 29 staff
Own server room, managed wireless across the site.
$1,630
per month, 14 hours included
100 users, three sites
Multi-site organisation with real infrastructure.
$4,305
per month, 28 hours included
Every unit price is published, down to $7 for a wireless access point. Prefer hourly with no agreement? Those rates are on the page too.
Managed IT is the core of what we do. Two other things come up often enough with clients that they are worth naming.
Sites built so the domain, the hosting and every login belong to your business, not to us. Business sites, online ordering, and real estate sites with live MLS listings.
Practical help working out where AI saves your staff real time, using the systems you already run, set up so it cannot see more of your business than it should.
Every unit price is published on the pricing page, so you can work it out yourself. A ten-person office with one server is about $548 a month. Forty devices with six servers is about $1,630. A hundred users across three sites is about $4,305, or roughly $43 a person. Support is included in those figures, along with a monthly pool of hands-on hours.
Twelve months, then month to month, with a 30-day exit any time after the third month. The first three months cover the onboarding work, after that you should be free to leave if we are not doing a good job. We would rather keep clients because they want to stay.
Remote helpdesk is Monday to Friday, 8am to 5pm. From the Managed tier upward, after-hours emergency support is included, and written response targets form part of the agreement rather than being a promise on a website. Round-the-clock security monitoring is part of the Managed + Security tier.
That is common and not a problem. We often work alongside an internal person or an existing supplier, taking the parts they do not cover, such as security, backups or the Microsoft 365 tenant. We are equally happy to say that your current arrangement is working and that you do not need us.
Possibly, and we will tell you. Under roughly five staff, a monthly agreement usually does not pay for itself and hourly support is the better answer. We would rather point you to the right option than sell you the wrong one.
Nothing has to be untangled. Your licences, domains and cloud tenants are registered to you throughout, not to us, and your documentation is handed over. There is nothing to buy back and no lock-in to negotiate your way out of.
Often not. For most businesses under about thirty people, cloud identity through Microsoft 365 removes the need for a server entirely, which means nothing in a cupboard to patch, back up or fail on a Monday morning. Where a piece of software genuinely requires one, we will say so and build it properly.
Thirty minutes looking at your backups, your firewall and your Microsoft 365 configuration, plus a conversation about what has been going wrong. You get a written summary of what we found and what we would fix first. It is yours to keep, with no obligation and no follow-up sales call unless you ask for one.
No. If we are being paid to keep a machine running, fixing it when it stops is what the fee is for, and billing you for the phone call would make no sense. Every agreement also includes a monthly pool of hands-on hours for the work a person has to do, remote or onsite. Most businesses never use it all. If yours consistently does, that is a signal something underneath needs fixing, and we would rather raise it at the review than quietly send bigger invoices.
Tell us what is going on and we will come back to you with a plan, a price and what we would need from you. No obligation.
Address. 512 8th St NW, Cedar Rapids, IA 52405 Tel. 319-209-5342 Text. 319-693-6826 Email. contact@timoconsultingservices.com
Prefer to text? Message us on 319-693-6826. Our main line is answered by our answering service and does not receive texts.
The assessment looks at what you run, where your information lives, who can see it, and which tasks are actually worth automating. You get a written roadmap and a straight answer, including “not yet” if that is the honest one.
No obligation, and no sales sequence afterwards. If the answer is that you should wait, we will say so.
A few lines is enough to price it. We will come back with a fixed price in writing before any work starts. If we are not the right fit, we will say so.
We reply to every enquiry, including the ones we are not right for. Your details are not sold or shared.
Thirty minutes, no charge, no obligation. The more you tell us here, the more useful it will be, and you get the written summary either way.
Would rather start on your own? Run the free 12-point self-check and get your score in five minutes. Nobody will call you.