Timo Consulting & Services provides practical IT and cybersecurity support to small and mid-sized businesses across Cedar Rapids, Marion, Hiawatha, Iowa City and the wider Eastern Iowa corridor. Every engagement starts the same way: we find out what is actually happening before anyone recommends spending money.
Managed IT Support
Most of what follows is delivered continuously under a monthly agreement rather than called out job by job. Monitored endpoints, a secured Microsoft 365 tenant, managed networks and tested backups, for a fixed fee. Read how managed IT works, or see what it costs.
Six service areas, described in plain language below. Most clients start with one and add others over time.
Our services
- Network & Server Management
Design, configuration and ongoing care of the network and servers your business runs on. - Cyber Security & Data Protection
Practical security that fits a small business budget, not an enterprise one. - Backup & Disaster Recovery
Backups that have actually been tested, and a recovery plan that does not live in one person’s head. - Printer & Device Support
Workstations, printers and connected devices kept working so nobody loses a morning to them. - Cloud Solutions & Microsoft 365
Migrations, tenant configuration and user administration done properly and securely. - Support & Helpdesk Services
Someone to call when something breaks, who already knows your environment.
How we work
Diagnostic first. We would rather charge you a small amount to find out what is wrong than a large amount to guess. On larger projects the diagnostic fee is credited toward the work that follows.
You own your accounts. Licences, domains and cloud tenants are registered to your business, not to ours. If you ever move to another provider, there is nothing to untangle or buy back.
No vendor lock-in. We recommend what fits your situation. You are free to take our documentation to anyone else.
Confirmed is not the same as assumed. Our reports say which findings are verified and which are inference. You will never get a claim from us that a problem is fixed when what we actually have is six days of it not recurring.
Service area
Beyond managed IT
Two further service lines, quoted per project rather than on a monthly agreement.
Website Design & Development covers business sites, online ordering, and real estate sites with live MLS listings, built so the domain, the hosting and every login belong to you.
AI Adoption & Transformation is practical help finding where AI saves your staff real time, using the systems you already run, set up so it cannot see more of your business than it should.
Based at 512 8th St NW, Cedar Rapids, IA 52405. We work on site across Linn, Johnson and Benton counties, and remotely for clients anywhere in Iowa.